Privacy Policy
Caramella Cafe

Effective Date: March 01, 2026

Caramella Cafe (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place orders, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
– Name
– Email address
– Phone number
– Billing and payment details
– Reservation or event inquiry details

Automatically Collected Information:
– IP address
– Browser type and device information
– Pages visited and time spent on our website
– Cookies and tracking technologies

2. How We Use Your Information

We use your information to:
– Process orders and payments
– Manage reservations and event inquiries
– Communicate with you about your orders or requests
– Improve our website and customer experience
– Send updates, promotions, or offers (only if you opt in)
– Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:
– Payment processors (e.g., ToastTab or similar platforms)
– Website hosting and service providers
– Marketing and analytics providers

These parties are only given the information necessary to perform their services.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can control or disable cookies through your browser settings.

5. Third-Party Services

Our website may include links or integrations with third-party services (such as online ordering platforms like ToastTab). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:
– Access the personal information we hold about you
– Request corrections or updates
– Request deletion of your information
– Opt out of marketing communications

To make a request, please contact us using the information below.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

Caramella Cafe
20921 Davenport Dr Unit 101, Sterling, VA
Phone: (571) 375-7851
Email: info@caramellacafe.com